FAQ's

 

How do I install BōT RōP?

A template is included with the product for a perfect cut. Either a jig saw or reciprocating saw would be ideal. This type of reciprocating saw blade is essential for a perfect cut. The retractable mooring system can be installed in composite, PVC vinyl, aluminum, and wood decking. The pier mount model may be installed on any wood, steel, pvc, or aluminum piling. (See Instructions)

 
What size boat can BōT RōP support?

Anywhere from 35 feet and below or 7500 pounds dry and below. If you are looking to tie up a house boat or large cruiser, I recommend changing out the rope to a 3/4th's inch diameter line.
 

How do I use BōT RōP?
Check out the demo video of the product.

https://www.youtube.com/watch?v=4v6m9Jcw5pA&feature=youtu.be

What is BōT RōP made out of?
The device is made out of stainless steel, steel, and aluminum all coated in an epoxy resin that is powder coated and baked in an oven to preserve the integrity of all the metals in order to restrain corrosion, rust, and damage.

How do I change out the mooring rope?

Changing out the rope is simple. Pull the existing rope completely out and lock the spool into place with the set screw. From there, unscrew the rope attachment and install the new rope. lastly, unscrew the set screw to release the rope back into the canister. (See Instructions)

 

Can BōT RōP be used in salt water applications?

BōT RōP® can be used in fresh or salt water. It has stainless steel and aluminum that is coated to prevent corrosion and rust.

 

With what type of line does the retractable mooring device come?

It comes with a 1/2 inch white, double braided, nylon rope that is "end whipped" at the base of the splice for extra support. The 

9 1/2 foot line will either have a coated customized snap hook or an eye at the end for mooring.

 

May I use my own mooring line?

Yes.  If you want to install a larger or smaller line made from different material, that is fine. Just make sure the line can extend all the way without exceeding the spring's elasticity.

 

Is there a warranty?

There is a 1 year warranty on BōT RōP®, contingent on the device being used only for mooring boats in the specified weight and length class. BōT RōP® LLC will also replace parts for free 1 year after the original date of purchase. BōT RōP® LLC, will allow returns for a full refund within 30 days after the date of purchase, contingent on the product being unused.

 

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers
We use the following carriers to deliver our orders:
UPS

USPS

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information

How To Return An Item?

Your item must be in its original unused condition to be returned. You must return the item within 30 days of your purchase.

1. Please email boatrope@yahoo.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:

Return policy
Merchandise that has been altered will not be accepted for return or exchange.

Exchanges
If your items are in new condition, you may exchange your items for a different model.

Frequently Asked Questions

 

  • Black Facebook Icon
  • Black Twitter Icon
  • Black LinkedIn Icon

infinite_creations@yahoo.com | 501-690-3255 | Little Rock, AR

 

Top of Page

 

   Shipping Policy   |   Privacy Policy   |   Warranty   |   Returns Policy